GENERAL
TERMS AND CONDITIONS
CONTRACTUAL PARTNERS
Based on these General Terms and Conditions (GTC) between the customers and
Redwood Tiny House e.K.
Represented by Tina Yuruk
Address: Martha Schmidtmann Straße 4, 70374 Stuttgart
Headquarters of the e.K. Stuttgart
Tel: +49 173 2802594
Email address: info@redwoodtinyhouse.de
Commercial register: Stuttgart District Court
hereinafter referred to as provider, the contract is concluded.
SUBJECT OF THE CONTRACT
Water treatment, paint, and varnishes are regulated via the provider's online sales as well as personal sales. For details of the respective offer, please refer to the product description on the offer page. There are no claims that go beyond the contract and were not explicitly commissioned. Any advisory services and promises relate exclusively to the properties of the subject matter of the contract.
CONCLUSION OF CONTRACT
The contract is concluded by purchase agreement and personal sale. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept. The contract is concluded when the order confirmation is sent.
CONTRACT DURATION
The contract is concluded for an indefinite period.
RETENTION OF TITLE
The delivered goods remain the property of the provider until full payment has been made.
CAVEATS
The provider reserves the right not to provide the promised service if the promised service is not available.
PRICES, SHIPPING COSTS, RETURN COSTS
All prices are final prices and include statutory sales tax. In addition to the final prices, additional costs depend on the shipping method, which will be displayed or communicated before the order is shipped. If there is a right of withdrawal and this is used, the customer bears the costs of the return. For tiny houses, the right of withdrawal after delivery or order acceptance is expressly excluded.
PAYMENT TERMS
The customer only has the following payment options: advance transfer, and cash payment upon collection. No other payment methods are offered and will be rejected. The invoice amount must be transferred in advance to the account specified there after receipt of the invoice, which contains all the information for the transfer and is sent by email. When using an escrow service/payment service provider, this enables the provider and customer to process the payment between themselves. The escrow service/payment service provider forwards the customer's payment to the provider. Further information can be found on the website of the respective escrow service/payment service provider. The invoice amount can also be paid in cash at the provider's business premises during normal office hours, after deducting the shipping costs taken into account. The customer is obliged to pay or transfer the amount shown to the account specified on the invoice within 7 days of receiving the invoice. Payment is due from the invoice date without deductions. After the payment deadline, which is therefore determined by the calendar, the customer is in default even without a reminder. The customer's right of retention that is not based on the same contractual relationship is excluded. Offsetting against customer claims is excluded unless they are undisputed or legally established.
DELIVERY TERMS
The goods will be put into production immediately after confirmed receipt of payment and shipped after completion. The standard delivery time is approx. 6-8 weeks, unless otherwise stated in the item description. The provider either ships the order from its warehouse as soon as the entire order is in stock there, or the order is shipped from the manufacturer as soon as the entire order is in stock there. If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by its own supplier, even though a corresponding hedging transaction was carried out in a timely manner, the provider has the right to withdraw from a contract with the customer. The customer will be informed immediately and any services received, in particular payments, will be refunded.
WARRANTY
Consumers have a legal right to liability for defects in the services offered in accordance with the relevant provisions of the German Civil Code (BGB). If this is deviated from, the warranty is based on the relevant regulations in the General Terms and Conditions (GTC). The provider is granted the right to choose between repair or new delivery in the event of subsequent performance if the goods are new and the customer is an entrepreneur or consumer. If the customer is an entrepreneur, the warranty is excluded for used goods. If the customer is a consumer, the warranty period for used goods is limited to one year. This does not apply to the customer's claims for damages due to injury to life, body, health, or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages resulting from grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent. Otherwise, the statutory provisions apply.
CONTRACT DESIGN
If the customer is an entrepreneur, the risk of accidental loss and/or accidental deterioration of the goods is transferred to the customer upon handover, or when the goods are dispatched to the selected service provider. The customer has no possibility of directly accessing the saved contract text. The customer can correct errors in the input during the ordering process. To do this, you can proceed as follows: If you make any input errors, simply press the back button on your browser and correct them.
RIGHT OF WITHDRAWAL
Right of withdrawal
If the customer is a natural person who concludes a contract with the seller for a purpose that cannot predominantly be attributed to his commercial or self-employed activity (consumer), he is generally entitled to a right of withdrawal about his declaration of intent. The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. In order to exercise your right of withdrawal, you must contact us (Redwood Tiny House e.K., Martha Schmidtmann Straße 4, 70374 Stuttgart, Tel. +49 173 2802594, info@redwoodtinyhouse.de) using a clear statement (e.g. a letter sent by post, or E -Email) about your decision to revoke this contract. You can download and use a sample cancellation form here, although this is not mandatory. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of revocation
If you cancel this contract, we will pay you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from you choosing a method of delivery other than the cheap standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods. Tiny houses cannot be returned. And in absolutely exceptional cases they can only be taken back for a fee of 50% of the purchase price, as each tiny house is an individual order. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
End of revocation
DISCLAIMER
Claims for damages by the customer are excluded unless otherwise stated for the following reasons. This also applies to the provider's representatives and vicarious agents if the customer asserts claims for damages against them. In particular, claims relating to legal examinations or promises that are related to the purchased item are excluded. (e.g. building law or traffic law), insofar as these are not explicitly part of the contract. Excluded are claims for damages by the customer due to injury to life, body, health, or essential contractual obligations, which must necessarily be fulfilled to achieve the contractual objective. This also does not apply to claims for damages resulting from grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent. There is an exclusion of liability if the offer refers to a trade fair/sample or exhibition item/house. These are produced explicitly for trade fairs and exhibitions do not comply with all regulations and requirements and may have visual and technical defects.
PROHIBITION OF ASSIGNMENT AND PLEDGE
The customer's claims or rights against the provider may not be assigned or pledged without the provider's consent unless the customer has demonstrated a legitimate interest in the assignment or pledge.
LANGUAGE, JURISDICTION, AND APPLICABLE LAW
The contract is written in German. The further implementation of the contractual relationship takes place in Germany. The law of the Federal Republic of Germany applies exclusively. For consumers, this only applies to the extent that it does not restrict any legal provisions of the country in which the customer has his or her usual place of residence. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law, or special funds under public law is the registered office of the provider.
DATA PROTECTION
In connection with the initiation, conclusion, processing, and reversal of a purchase contract based on these General Terms and Conditions, data is collected, stored, and processed by the provider. This happens within the framework of the legal provisions. The provider does not pass on the customer's personal data to third parties unless it is legally obliged to do so or the customer has expressly consented in advance. If a third party is used for services in connection with the handling of processing processes, the provisions of the Federal Data Protection Act will be complied with. The data provided by the customer when placing the order will be processed exclusively for contact purposes within the scope of contract processing and only for the purpose for which the customer provided the data. The data will only be passed on to the shipping company that delivers the goods in accordance with the order if necessary. The payment data will be passed on to the credit institution responsible for the payment. If the provider is subject to retention periods due to commercial or tax law, the storage of some data can take up to ten years. During a visit to the provider's online shop, anonymized data is logged that does not and does not allow any conclusions to be drawn about personal data, in particular IP address, date, time, browser type, operating system, and pages visited. At the customer's request, the personal data will be deleted, corrected, or blocked within the framework of the legal provisions. Free information about all of the customer's personal data is possible. For questions and requests for deletion, correction, or blocking of personal data as well as collection, processing, and use, the customer can contact the following address:
Redwood Tiny House e.K., Martha Schmidtmann Straße 4, 70374 Stuttgart, Tel. +49 173
2802594, info@redwoodtinyhouse.de
SEVERABILITY
The ineffectiveness of a provision of these General Terms and Conditions has no impact on the effectiveness of the other provisions.